You may contact us by email or through website. Our replies will be within 72hrs, or if we can not get the answers within 72hrs, we will send you our suggestions.

First you need to have a valid passport and valid visa at origin or home country. Then you need to have the international flight tickets, as all the trips provided by H.T.China are not inclusive of international fight tickets.

Once you confirmed the trip or services with H.T.China, you will have a confirmation and an invoice. The confirmation will tell what services you reserve with their details, such as hotel phone numbers and address, and emergency contacts. The invoice will tell the total amount you should pay, payment measures and due date.

H.T. China accept bank transfer/wire transfer in US$ and Euros, and International credit card (Visa/Master/American Express cards through Paypal) as well (fees applied).

Usually high season for China trip will be last two weeks of March, April, May, the beginning two weeks of June, September, October, and November. So we would like to suggest to make reservation 3 months at least before you trip commence. But for some big events, like Grand Prix Formula One, you should make reservation as early as possible, like 4-6 months before.

Normally H.T. China covers the insurance by Chinese law for “Liability Insurance”, in case of any accidents caused by third party. BUT you still need to get the international insurance at your home country with enough benefits and coverage.

You will have all English (or European languages) services for transfers or sightseeing, our English (or European languages) guides are professional and licensed. You will have private car/min van with driver if you take private services, all car/min van/bus are air-conditioned and new. You will have Chinese meals (a bit western oriented) if meals inclusive. You will have qualified hotels which were selected by H.T.China, and they provide international standard services, rooms, food, and other services, and even better hotels you will ever have in Asia with same level.

For airport, our representative will meet you at the end of terminal in the airport with your pick-up name shown the sign.
For train station, our representative will meet you at the plat form where your train stops.

Yes, it is safe if you walk on the streets in China. However there are always some incidentals we can not expect. We suggest you put your passports and valuables in hotel safe, just taking some pocket money.

If you have your home currency, you need to change them into RMB (Chinese money name, it means Ren Ming Bi). Most shops and restaurants in China only accept RMB cash or by Ali-pay through smart phone*, no traveler’s check and no credit card. But all the hotels (4-star above) accept credit cards, and some international shops as well, like Starbucks.
You may apply for Ali-pay by download APP onto your smart phone and activate your personal account after registration on the APP. For more details, you may contact our consultant.

All the Chinese hotels (4-star and 5-star) in major cities are international standard, which can match any hotels in London, New York or Paris.

All the prices from H.T.China are NOT including any gratuity (tips) for guides and drivers. It is at your discretion for this, and it also your best way for commenting the services.